Returns Policy
We launch every order just for you – custom, fresh, and one-of-a-kind. That means we don’t accept returns if you simply change your mind, pick the wrong size, or decide you’d rather orbit a different style.
But if your gear shows up with a defect, damage, or the wrong design, no worries! Snap a photo and contact us within 14 days of landing. We’ll fuel up a replacement or issue a refund, so your mission continues smoothly.
Refund Policy
Our mission control wants you happy with every launch. Refunds are available if:
· Your order gets lost in space and never arrives.
· Your product arrives damaged, defective, or totally off-course.
Refunds aren’t available for:
· Wrong size or colour choice.
· Changing your mind after liftoff.
Most of the time, we’ll send a replacement rocket (aka a new product) rather than a refund, but either way, we’ll get you back on track.